App Support
Support for Pretty Strong
A premium strength-training app. Build a plan, log every set, watch your personal records climb, and turn your week into a share-worthy recap card.
Common support topics
- 01
Getting started
Open the app, answer a few questions about your training, and Pretty Strong builds a starter plan. Continue without an account for local use, or use Sign in with Apple for an account and cloud backups.
- 02
Local data and account backups
Your training data is stored on your iPhone. When signed in with Apple, Pretty Strong also saves an account-linked backup to Supabase, including your profile, plans, workout history, body measurements, nutrition logs, and recap records. Sign in to the same account on an empty installation to restore an available backup. Account settings show backup status and let you retry a backup.
- 03
Deleting your account
Use Delete account in Account settings to remove your online profile, training backup, and email preference. Local workouts remain on your device. Deleting the app or signing out does not delete your online account. Account deletion does not cancel an App Store subscription; manage that separately through Apple.
- 04
Pretty Strong Pro and free trial
Pro unlocks unlimited custom workouts and the full experience. The annual plan includes a 7-day free trial. Subscriptions are billed through your Apple ID and renew automatically until canceled.
- 05
Restoring purchases
Reinstalled the app or got a new phone? Open the paywall and tap Restore Purchases to bring back your Pro access through your Apple ID.
- 06
Managing or canceling a subscription
Manage, pause, or cancel anytime in your Apple ID subscription settings (Settings › your name › Subscriptions). Canceling stops future renewals; access continues until the end of the paid period.
- 07
Sharing your recap cards
Recap and Wrapped cards are created on your device and shared only when you choose to — for example to Instagram or TikTok. Nothing is posted automatically.
- 08
Reporting a bug or request
Email us with your device model, iOS version, and what happened. Feature requests are welcome too.
Still need a hand?
Email us with your device model, iOS version, and what happened. A real person reads every message.
Email Support